Shipping
Domestic Shipping
- Petite Plume is pleased to offer free standard shipping on all US orders over $125. Transit time for free standard shipping is 3-7 days depending on the shipment destination.
- For orders that do not reach our free standard shipping threshold of $125, we charge a flat fee of $8.50.
- We ship with multiple providers and use the provider that has the fastest transit time to the package destination.
- For expedited shipping options, including 2nd Day Air and Next Day Air, costs are calculated at checkout based on the shipment destination.
International Shipping
- International shipping rates are calculated during the checkout process, and are based on shipping destination, products ordered and duties and taxes.
- Orders arrive to your address in approximately 8-14 business days*.
*Please keep in mind that transit times are estimated and are not guaranteed, and does not include order processing time. Thank you in advance for understanding that we are not responsible for delays by customs, or other circumstance that may delay your order. Please be assured that your order is very important to us and we will ship to your doorstep as soon as possible!
Route Package Protection
Damaged, Lost, or Stolen Orders?
We’ve partnered with Route—a package protection and tracking solution—to give our customers the best possible delivery experience. Route provides low-cost shipping protection to protect your package in the event that it gets lost, stolen, or damaged while in transit.
Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.
If you experienced an issue with your order, please file a claim with Route’s team here.