Customer Care
We’re here to help!
Please complete the form below, and a member of our team will respond within 1–2 business days.
Kindly note that response times may be slightly extended during holidays and promotional periods.
You may also reach out to us directly at info@petite-plume.com
Prefer to Speak With Us?
Our Customer Service team is also available by phone at:
1-888-434-6028
Monday–Friday, 9:00 AM–5:00 PM EST
We look forward to assisting you!
Contact Us
Need help? Check out these pages for more information:
Couldn't find what you were looking for? We value your feedback and want to hear from you. To let us know how we can improve your shopping experience, or to ask a specific question, find our contact information below:
| Department | Contact Email |
|---|---|
| Customer Service | info@petite-plume.com |
| Careers | careers@petite-plume.com |
| Press & Marketing | press@petite-plume.com |
| Creators & Partnerships | partnerships@petite-plume.com |
| Affiliates | affiliates@petite-plume.com |
| Giveback Program | fundraising@petite-plume.com |
| Keepsake Program | hospitality@petite-plume.com |
| Bridal Inquiries | bridal@petite-plume.com |









